RETURN & REFUND POLICY

We take great pride in our reputation for quality. In our website, has detailed size charts for every single item for your reference. But in the unlikely event you have any issues with your order please email us via SERVICE@MISSORD.COM

WE OFFER 15-DAYS NO-REASON-RETURN SERVICE.

 

RETURN CONDITONS

We take pride of our MISS ORD items, so anything returned should be new, unused and with all our security garment tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.

The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories.

All returns must first be approved by our customer service team, and then, will Email you the RETURN ADDRESS.

Freight Collect is NOT acceptable.

 

HOW to REACH US

Email us and describe the issue in detail, including the return reason, along with your order number and SKU product number. For defective, incorrect or not as described item, please send us a clear picture or video of the problem.

 

HOW to RETURN or EXCHANGE

Issue caused by MISS ORD’s fault(sending wrong item\size), we’ll do full refund or exchanges after our warehouse get goods back, and be responsible for all extra costs.

Issue caused by customer’ fault(ordered wrong item\size, unwanted items), we’ll accept return or exchanges after our warehouse get goods back, but customer will has to responsible for the extra shipping costs.

 

HOW to REFUND

Now we only accept refund to customer’s Paypal account. But if issues caused by customer’s fault, customer need to pay for the Paypal transfer commission.

 

If you have any further questions, please contact our customer service team via SERVICE@MISSORD.COM

RETURN & REFUND POLICY

We take great pride in our reputation for quality. In our website, has detailed size charts for every single item for your reference. But in the unlikely event you have any issues with your order please email us via SERVICE@MISSORD.COM

WE OFFER 15-DAYS NO-REASON-RETURN SERVICE.

 

RETURN CONDITONS

We take pride of our MISS ORD items, so anything returned should be new, unused and with all our security garment tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.

The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories.

All returns must first be approved by our customer service team, and then, will Email you the RETURN ADDRESS.

Freight Collect is NOT acceptable.

 

HOW to REACH US

Email us and describe the issue in detail, including the return reason, along with your order number and SKU product number. For defective, incorrect or not as described item, please send us a clear picture or video of the problem.

 

HOW to RETURN or EXCHANGE

Issue caused by MISS ORD’s fault(sending wrong item\size), we’ll do full refund or exchanges after our warehouse get goods back, and be responsible for all extra costs.

Issue caused by customer’ fault(ordered wrong item\size, unwanted items), we’ll accept return or exchanges after our warehouse get goods back, but customer will has to responsible for the extra shipping costs.

 

HOW to REFUND

Now we only accept refund to customer’s Paypal account. But if issues caused by customer’s fault, customer need to pay for the Paypal transfer commission.

 

If you have any further questions, please contact our customer service team via SERVICE@MISSORD.COM